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Hello Mr Pinheiro
The Stay was Good but...........
for Foreign Guest the Staff is not able to Communicate in Englisch . So the Brazil + Portuguese Guest become a more friedly service !!!!!
That ist a Problem of Brazil not only of Your Hotel !
On Saturady 24 and Sunday 25 and Thursday 29 the Food was very Good , but on Monday to Wednesday , there have been only a few Guests so the Kichtchen went down in variaty and Quality . not good for a 5 Star Hotel
And the most annoying Thing was the Missing Seaview. !!!!!!!!!!!!!!!!!!!!!!!!!!!! I will diskuss it with the GERMAN DER Tour Group !!!!!!
They sold us a seaview Master Spa !!!!!!!!

Ther is in the complete Wing no Seaview !!!!!!!!!!!!!!!! Only the Jacuzzi Spa has litte with fennce +ower+ palm and a bit of the Sea ......... Very Pitty!!!!!!!!!!!!!!

It is a no go that You offer it on Your Website !!!!!!!!!!!!!!!!

I want a compensation .

Greetings Dirk + Heidi Rauschenbach
 
 


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